Harbin’s Mechanical Services, Inc.
1517 Kalamazoo Drive, Griffin, GA 30224
Phone: 770-914-7060 | Email: harbin@harbins.com
Last updated: August 31, 2026
Overview
Harbin’s Mechanical Services, Inc. (“Harbin’s Mechanical,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and with whom we share it.
Information We Collect
We collect the following types of personal information:
- Contact information — name, business name, mailing address, service address, email address, and telephone numbers, including mobile numbers.
- Service information — details about your facility, equipment, service history, work orders, and maintenance agreements.
- Billing information — billing contact details, purchase orders, and payment records.
- Website information — if you submit a form on our website, we collect the information you provide. Our website may also collect standard technical data such as IP address, browser type, and pages visited through analytics tools.
How We Use Your Information
We use personal information to:
- Schedule, perform, and follow up on HVAC and refrigeration service work
- Communicate with you about appointments, technician arrival times, site access, and completed work
- Prepare quotes, invoices, and maintenance agreements
- Maintain service records and equipment history for your facility
- Respond to inquiries and provide customer support
- Comply with legal, tax, and regulatory obligations
How We Share Your Information
We share personal information only as necessary to operate our business:
- Service providers — vendors who support our operations, such as our accounting software, field service management platform, and telecommunications provider. These parties are permitted to use your information only to provide services to us.
- Suppliers and subcontractors — when equipment must be ordered or specialized work performed on your behalf.
- Legal requirements — when required by law, subpoena, or to protect our legal rights.
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
SMS consent is not shared with third parties or affiliates. Mobile numbers collected for the purpose of text messaging, and consent to receive text messages, are used solely by Harbin’s Mechanical Services, Inc. and are never sold, rented, or shared with third parties or affiliates for marketing purposes.
SMS Terms and Conditions
Harbin’s Mechanical Services, Inc. sends service-related text messages to customers who have provided their mobile number in connection with scheduled or requested service work.
Types of messages you may receive: appointment confirmations and reminders, notifications that a technician is en route, requests for site access information, service completion notices, and responses to questions about work performed. We do not send promotional or marketing text messages.
How you consent: You provide your mobile number and agree to receive service-related text messages when you schedule service with us by phone, when you sign a service agreement or maintenance contract, or when you request service through our website.
Message frequency: Messaging frequency may vary based on your service activity.
Cost: Message and data rates may apply. Harbin’s Mechanical Services, Inc. does not charge for text messages; charges are determined by your mobile carrier.
To opt out: You may opt out at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed and will receive no further text messages from us. Opting out of text messages does not affect your service — we will contact you by phone or email instead.
For assistance: Reply HELP to any message, call us at 770-914-7060, or visit https://harbins.com.
Carrier liability: Wireless carriers are not liable for delayed or undelivered messages.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
Data Retention
We retain personal information for as long as necessary to provide services, maintain equipment and service history, and satisfy legal, tax, and accounting requirements.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below. You may opt out of text messages at any time as described above.
Children’s Privacy
Our website and services are directed to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Us
Harbin’s Mechanical Services, Inc.
1517 Kalamazoo Drive
Griffin, GA 30224
Phone: 770-914-7060
Email: harbin@harbins.com